Shipping and Returns
Shipping
We use tracked shipping on our orders
| UK | FREE on orders £40 and over. Otherwise £3.45 | 2-5 working days |
| Europe - Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden | £12 on orders £40 and over. Otherwise £14 | 4-9 working days |
| Rest of the World | Ask us for a custom quote | |
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Food, sweets, and other perishable items are non-refundable.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
If you would like to to exchange an item, send us an email at info@anafiya.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.